Welcome to Carmen’s Group Online Service!
By accessing or making a purchase from our website (www.carmensgrouponlineservice.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

These Terms & Conditions apply to all users of this website, including browsers, vendors, customers, and contributors.
Carmen’s Group Online Service reserves the right to update, modify, or change these terms at any time without prior notice.
Your continued use of our website signifies your acceptance of any such changes.

2. Use of Our Website

By using this website, you confirm that you are at least 18 years old or have parental/guardian consent to use it.
You agree not to use our website or products for any unlawful or unauthorized purpose.
Violation of any Terms may result in termination of your access to our services.

3. Products and Services

We strive to provide accurate and up-to-date product descriptions, images, and pricing.
However, Carmen’s Group Online Service does not guarantee that all information is entirely free from errors or inaccuracies.
Product prices, descriptions, and availability are subject to change without notice, and we reserve the right to discontinue any item at any time.

4. Orders and Payments

By placing an order, you agree to provide complete and accurate billing, shipping, and contact information.
We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or unauthorized transactions.
All payments must be completed through the secure payment gateways provided during checkout.

5. Shipping and Delivery

Shipping times, rates, and delivery details are outlined in our Shipping Policy.
Carmen’s Group Online Service is not responsible for delays caused by customs, courier operations, or unforeseen circumstances.
Ownership of products transfers to the customer once the order is handed over to the shipping carrier.

6. Returns and Refunds

For information on returns, replacements, and refunds, please review our Return & Refund Policy.
All returns must be requested within the stated time frame and meet the eligibility requirements listed in the policy.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Carmen’s Group Online Service and protected by international copyright and trademark laws.
You may not reproduce, distribute, or use any content from our website without our prior written permission.

8. Limitation of Liability

Carmen’s Group Online Service shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
We make no warranties, express or implied, regarding the performance, durability, or suitability of our products for any particular purpose.
Your use of our site and products is at your own risk.

9. Privacy and Data Protection

Your privacy is important to us. By using our website, you agree to the collection and use of personal data as outlined in our Privacy Policy.
We utilize SSL encryption and secure payment gateways to ensure the safety of your personal and financial information.

10. Third-Party Links

Our website may include links to external websites operated by third parties.
Carmen’s Group Online Service is not responsible for the content, accuracy, or privacy practices of these third-party sites.
Please review their individual policies before engaging in transactions with them.

11. Termination

We reserve the right to suspend or terminate any user’s account or access to our website at any time if we believe these Terms & Conditions have been violated.

12. Governing Law

These Terms & Conditions are governed by applicable international e-commerce and consumer protection laws.
Any disputes arising under these terms shall be handled in accordance with fair and recognized online dispute resolution standards.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 carmensgrouponlineservices@gmail.com