Welcome to Carmen’s Group Online Service (“we,” “our,” or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases from www.carmensgrouponlineservice.com (the “Site”).
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect certain personal information to improve your shopping experience and deliver our services efficiently. This may include:
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Personal details: Name, email address, phone number, and shipping/billing address.
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Payment information: Processed securely by trusted payment gateways (we do not store credit card details).
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Order details: Product preferences, purchase history, and communication records.
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Device and browsing data: IP address, browser type, cookies, and pages visited.
We collect this information when you browse our site, place an order, subscribe to our emails, or contact us directly.
2. How We Use Your Information
Your information helps us:
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Process and deliver your orders quickly and accurately.
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Communicate with you about orders, inquiries, or support.
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Send order confirmations and tracking updates.
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Improve our website’s functionality and user experience.
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Detect and prevent fraudulent or unauthorized activity.
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
3. Sharing Your Information
We only share your information with trusted service providers who help us operate smoothly, such as:
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Payment processors: To securely handle your transactions.
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Shipping and logistics partners: To deliver your orders.
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Email providers: For sending notifications and updates (if you’ve subscribed).
Each partner is required to protect your information and use it only for fulfilling their specific service role.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
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Remember your preferences and shopping cart.
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Improve site performance and user navigation.
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Analyze website traffic and usage trends.
You may disable cookies through your browser settings, but doing so may limit certain website features.
5. Data Security
Your security is our top priority. We use SSL encryption, secure servers, and trusted payment gateways to protect your personal and financial data.
While we take every precaution, please note that no online system can be guaranteed 100% secure.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Withdraw consent for marketing communications.
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Request deletion of your personal data (subject to legal obligations).
To exercise these rights, please reach out to us at the contact details below.
7. Third-Party Websites
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of these external websites. Please review their policies before providing personal information.
8. Data Retention
We retain your personal information only as long as necessary to complete your orders or meet legal and operational requirements.
Once no longer needed, your data is securely deleted or anonymized.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws.
The latest version will always be available on our website, with the last updated date clearly stated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
